Governance

Uncompromising Safety Standards

A rigorous clinical governance framework that pairs advanced technology with human expertise for trusted healthcare results.

Operational Safeguards

Multi-layered defenses that protect clinical integrity and patient privacy.

Real-Time Clinical Verification

Every AI Front Desk conversation and AI Care Navigator recommendation runs parallel validation against clinical standards before it ever reaches a patient.

HL7 Compliant

Zero-Trust Architecture

End-to-end encryption and decentralized clinical identifiers keep the Patient Twin anonymized across every AI service, Recall, Front Desk, Care Navigator, and Benchmarks.

Continuous Drift Monitoring

Continuous monitoring for drift, bias, and performance degradation across every live clinical AI interaction.

Compliance Guardrails

Automated HIPAA, SOC2, and GDPR compliance mapping builds auditable validation trails across every automated workflow, from outreach to booking.

Immutable Audit Logs

Cryptographically signed logs of every human and AI interaction across Tulu Health products guarantee full accountability.

Failure Modes & Escalation

How we handle the edge cases. The system fails safe, defaulting to human expertise.

01

Analysis

Standard interaction runs through clinical validation engines.

02

Uncertainty Trigger

Low confidence or conflicting data triggers an immediate pause.

03

Human-in-the-Loop

A clinical board reviews high-risk flags within 60 seconds.

04

Validated Resolution

Experts refine the response and deliver full clinical rationale.

Clinical Oversight

Our Experts Are Always One Loop Away

A global network of specialist clinicians oversees every automated deployment. Board-certified physicians handle every high-stakes escalation, so the final mile of care stays human.

  • Board-Certified Physician Oversight
  • 24/7 Real-Time Expert Escalation
  • Collaborative Decision Support

Uptime Safety

99.999%

Continuous availability. Human escalation in under 60 seconds.