Your patients are leaving your network. Compass detects it and stops it.
When your specialist refers a patient out-of-network, you lose the appointment revenue AND the long-term relationship. Compass monitors every referral, identifies leakage patterns, and automatically steers patients back to in-network providers — recovering an average of $22M per year in hospitals like yours.
Network Leakage Map
Live Flow Analysis
In-Network Retention
94.2%
Leakage Risk
5.8%
How Compass Detects and Recovers Lost Revenue
Most hospitals have no visibility into how many patients are quietly going out-of-network. Compass gives you the full picture — and then fixes it automatically.
Leakage Patterning
Compass analyses every referral, discharge note, and billing record to identify which service lines are losing patients to out-of-network providers — and quantifies the revenue impact in dollars, not percentages.
Out-of-Network Referral Detection
When a patient sees your cardiologist but goes to a competitor for their catheterisation, Compass catches it. It flags split-care patterns in real-time so your network management team can intervene before the relationship is lost.
Friction Mapping
Compass maps exactly why patients leave — long wait times, unavailable specialists, inconvenient locations. Once friction points are identified, the right AI agent is triggered to remove them.
In-Network Steering
Automatically suggests available in-network slots to clinicians the exact moment a referral is recommended, removing the choice-fatigue that leads to leakage.
From hidden leakage to recovered revenue. In three steps.
Detect
Compass scans referral records, billing data, and EHR notes to identify patients who are receiving care outside your network — and calculates the exact revenue at risk.
Alert
At the moment a referral is written, Compass surfaces available in-network alternatives to the referring clinician — with slot availability, proximity, and wait times shown instantly.
Retain
For high-value patients who have already gone out-of-network, Compass triggers a personalised re-engagement flow to bring them back — before the relationship becomes permanent.
Real-Time Visibility Into Your Network.
Compass surfaces leakage data the moment it happens. Not in a monthly report buried in a BI tool — but as a live dashboard your network team can act on today. Every out-of-network referral is logged, categorised, and prioritised by revenue at risk.
- cloud_queue Live referral monitoring — updated in real-time
- security Full HIPAA & SOC2 compliance across all data flows
- auto_awesome Revenue-at-risk scoring per patient, per referral
Every out-of-network referral is revenue you won't get back.
Join the health systems recovering an average of $22M in annual leaked revenue with Compass.